Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 641 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
2. 2.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
4. 4.Which of these is a poor Q&A habit? (a) making up an answer (b) admitting you don’t know (c) looking at everyone (d) keeping answers short
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
6. 6.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
7. 7.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) staying calm (d) answering only friends
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
9. 9.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
10. 10.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) looking at everyone (d) arguing angrily
11. 11.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
14. 14.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) ignore the question (d) laugh at the asker
15. 15.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
17. 17.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) a ten-minute answer (d) staying calm
18. 18.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
19. 19.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) repeating the question (d) interrupting the asker
20. 20.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
21. 21.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) queue and arrive (d) quick and amazing
22. 22.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
23. 23.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) looking at everyone (d) interrupting the asker
24. 24.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) answering only friends (c) repeating the question (d) staying calm
25. 25.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
28. 28.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Does that help?” (d) “Any more silly ones?”
29. 29.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) interrupting the asker (d) repeating the question
30. 30.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
32. 32.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) thanking the asker (d) a ten-minute answer
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
34. 34.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
36. 36.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
37. 37.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) interrupting the asker (d) staying calm
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
39. 39.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False

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