Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 646 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
2. 2.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) keeping answers short (d) staying calm
3. 3.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
5. 5.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
7. 7.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
10. 10.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
11. 11.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) interrupting the asker (d) keeping answers short
12. 12.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) arguing angrily (d) admitting you don’t know
14. 14.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) staying calm (c) looking at everyone (d) repeating the question
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
17. 17.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
18. 18.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) interrupting the asker (d) arguing angrily
19. 19.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
20. 20.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) ignore them all (d) answer only friends
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
22. 22.🔍 Which is the odd one out? (a) looking at everyone (b) keeping answers short (c) repeating the question (d) making up an answer
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
25. 25.Which of these is a poor Q&A habit? (a) answering only friends (b) staying calm (c) admitting you don’t know (d) repeating the question
26. 26.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
27. 27.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) staying calm (d) repeating the question
28. 28.Which of these is a good Q&A habit? (a) making up an answer (b) staying calm (c) answering only friends (d) rolling your eyes
29. 29.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) admitting you don’t know (d) a ten-minute answer
30. 30.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
33. 33.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
35. 35.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
38. 38.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) making up an answer (d) keeping answers short
39. 39.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) arguing angrily (d) thanking the asker
40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker

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