Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 648 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
2. 2.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) a ten-minute answer (d) interrupting the asker
3. 3.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
4. 4.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
5. 5.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
6. 6.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
7. 7.Which of these is a poor Q&A habit? (a) keeping answers short (b) rolling your eyes (c) staying calm (d) repeating the question
8. 8.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
12. 12.Which of these is a poor Q&A habit? (a) repeating the question (b) making up an answer (c) keeping answers short (d) admitting you don’t know
13. 13.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
14. 14.Which of these is a good Q&A habit? (a) rolling your eyes (b) keeping answers short (c) answering only friends (d) making up an answer
15. 15.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
16. 16.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) walk away (d) guess and answer
17. 17.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
20. 20.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
22. 22.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) staying calm (d) interrupting the asker
23. 23.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Does that help?”
24. 24.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
27. 27.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) look at your notes (d) interrupt them
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
29. 29.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) interrupting the asker (d) a ten-minute answer
30. 30.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) making up an answer (d) staying calm
31. 31.🔍 Which is the odd one out? (a) thanking the asker (b) rolling your eyes (c) admitting you don’t know (d) repeating the question
32. 32.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) looking at everyone (d) arguing angrily
33. 33.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
34. 34.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) make up an answer (d) laugh at the asker
35. 35.Which of these is a good Q&A habit? (a) staying calm (b) a ten-minute answer (c) arguing angrily (d) rolling your eyes
36. 36.Which of these is a good Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) a ten-minute answer (d) rolling your eyes
37. 37.Which of these is a poor Q&A habit? (a) keeping answers short (b) answering only friends (c) staying calm (d) repeating the question
38. 38.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) thanking the asker (d) rolling your eyes
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
40. 40.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit

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