Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 681 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
2. 2.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
4. 4.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) a ten-minute answer (d) keeping answers short
5. 5.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) rolling your eyes (d) admitting you don’t know
6. 6.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) looking at everyone (d) answering only friends
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
8. 8.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
12. 12.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
13. 13.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
16. 16.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) interrupting the asker (d) staying calm
17. 17.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
18. 18.Which of these is a poor Q&A habit? (a) interrupting the asker (b) staying calm (c) keeping answers short (d) admitting you don’t know
19. 19.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) repeating the question (d) rolling your eyes
20. 20.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
22. 22.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
25. 25.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) answering only friends (d) keeping answers short
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
27. 27.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) repeating the question (d) interrupting the asker
28. 28.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
29. 29.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
31. 31.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
32. 32.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) admitting you don’t know (d) making up an answer
33. 33.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
34. 34.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
37. 37.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.Which of these is a poor Q&A habit? (a) answering only friends (b) keeping answers short (c) looking at everyone (d) thanking the asker
39. 39.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
40. 40.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers

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