Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 690 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
2. 2.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) arguing angrily (d) looking at everyone
3. 3.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) a ten-minute answer (d) admitting you don’t know
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
6. 6.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
8. 8.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) making up an answer (d) repeating the question
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
10. 10.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) ignore them all (d) answer only friends
11. 11.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) answering only friends (d) making up an answer
12. 12.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) looking at everyone (d) keeping answers short
14. 14.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
16. 16.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
18. 18.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) walk away (d) pretend you heard
19. 19.Which of these is a poor Q&A habit? (a) repeating the question (b) making up an answer (c) keeping answers short (d) thanking the asker
20. 20.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
22. 22.Which of these is a poor Q&A habit? (a) answering only friends (b) keeping answers short (c) staying calm (d) looking at everyone
23. 23.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
24. 24.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) a ten-minute answer (d) rolling your eyes
25. 25.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
27. 27.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
28. 28.Which of these is a good Q&A habit? (a) interrupting the asker (b) thanking the asker (c) a ten-minute answer (d) making up an answer
29. 29.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
30. 30.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) staying calm (d) keeping answers short
31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
33. 33.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) quick and amazing (d) questions and answers
35. 35.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
37. 37.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) admitting you don’t know (d) keeping answers short
38. 38.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) answering only friends (d) staying calm
39. 39.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker

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