Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 702 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
2. 2.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
3. 3.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
4. 4.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
10. 10.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
12. 12.Which of these is a poor Q&A habit? (a) arguing angrily (b) staying calm (c) thanking the asker (d) admitting you don’t know
13. 13.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
14. 14.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) admitting you don’t know (d) rolling your eyes
15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
16. 16.🔍 Which is the odd one out? (a) staying calm (b) arguing angrily (c) thanking the asker (d) keeping answers short
17. 17.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
19. 19.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
21. 21.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
23. 23.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) making up an answer (d) admitting you don’t know
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
25. 25.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) making up an answer (d) repeating the question
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
27. 27.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
28. 28.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
30. 30.Which of these is a poor Q&A habit? (a) thanking the asker (b) rolling your eyes (c) keeping answers short (d) repeating the question
31. 31.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) thanking the asker (d) arguing angrily
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
33. 33.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
35. 35.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
37. 37.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
39. 39.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit

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