Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 711 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) admitting you don’t know (b) rolling your eyes (c) making up an answer (d) interrupting the asker
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
3. 3.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
5. 5.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
6. 6.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
8. 8.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) quiz and award (d) questions and answers
9. 9.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
12. 12.🔍 Which is the odd one out? (a) admitting you don’t know (b) a ten-minute answer (c) looking at everyone (d) repeating the question
13. 13.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
14. 14.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
15. 15.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) start packing up (d) look at your notes
16. 16.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) interrupting the asker (d) thanking the asker
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
18. 18.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) looking at everyone (d) rolling your eyes
19. 19.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) repeating the question (d) answering only friends
20. 20.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
24. 24.Which of these is a poor Q&A habit? (a) staying calm (b) arguing angrily (c) admitting you don’t know (d) repeating the question
25. 25.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
26. 26.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
27. 27.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) staying calm
28. 28.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
29. 29.Which of these is a poor Q&A habit? (a) making up an answer (b) keeping answers short (c) repeating the question (d) looking at everyone
30. 30.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
31. 31.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.Which of these is a good Q&A habit? (a) making up an answer (b) keeping answers short (c) answering only friends (d) arguing angrily
33. 33.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
36. 36.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) make up an answer (d) say you will find out
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
38. 38.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
39. 39.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) rolling your eyes (d) making up an answer
40. 40.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit

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