Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 717 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
2. 2.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
5. 5.🔍 Which is the odd one out? (a) thanking the asker (b) rolling your eyes (c) a ten-minute answer (d) interrupting the asker
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
7. 7.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
9. 9.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) repeating the question (d) interrupting the asker
10. 10.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
11. 11.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) ignore them all (d) answer only friends
12. 12.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) repeating the question (d) staying calm
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
16. 16.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
17. 17.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
18. 18.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
19. 19.Which of these is a poor Q&A habit? (a) rolling your eyes (b) repeating the question (c) looking at everyone (d) staying calm
20. 20.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
22. 22.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) arguing angrily (d) admitting you don’t know
23. 23.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
24. 24.Which of these is a good Q&A habit? (a) keeping answers short (b) making up an answer (c) answering only friends (d) rolling your eyes
25. 25.Which of these is a good Q&A habit? (a) looking at everyone (b) arguing angrily (c) interrupting the asker (d) making up an answer
26. 26.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
28. 28.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
29. 29.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
31. 31.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) answering only friends (d) staying calm
32. 32.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
33. 33.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
35. 35.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
36. 36.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
37. 37.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) thanking the asker (d) a ten-minute answer
38. 38.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
39. 39.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) making up an answer (d) repeating the question
40. 40.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) answering only friends (d) thanking the asker

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