Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 722 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
2. 2.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) politely ask again (d) walk away
5. 5.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
7. 7.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
8. 8.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) repeating the question (d) making up an answer
9. 9.🔍 Which is the odd one out? (a) staying calm (b) rolling your eyes (c) thanking the asker (d) looking at everyone
10. 10.Which of these is a good Q&A habit? (a) answering only friends (b) staying calm (c) interrupting the asker (d) a ten-minute answer
11. 11.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
12. 12.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) thanking the asker (d) rolling your eyes
13. 13.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
14. 14.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
15. 15.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
17. 17.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
18. 18.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
19. 19.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) thanking the asker (d) repeating the question
20. 20.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
23. 23.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) laugh at the asker (d) ignore the question
24. 24.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) a ten-minute answer (d) rolling your eyes
25. 25.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
26. 26.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) keeping answers short (d) making up an answer
28. 28.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
29. 29.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
31. 31.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) arguing angrily (d) a ten-minute answer
32. 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) keeping answers short (d) looking at everyone
34. 34.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
35. 35.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
38. 38.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
40. 40.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) admitting you don’t know (d) a ten-minute answer

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