Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 724 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a good Q&A habit? (a) admitting you don’t know (b) rolling your eyes (c) a ten-minute answer (d) answering only friends
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
3. 3.🔍 Which is the odd one out? (a) answering only friends (b) staying calm (c) arguing angrily (d) rolling your eyes
4. 4.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
5. 5.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) answering only friends (d) keeping answers short
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
7. 7.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) looking at everyone (d) interrupting the asker
9. 9.🔍 Which is the odd one out? (a) thanking the asker (b) answering only friends (c) interrupting the asker (d) arguing angrily
10. 10.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
12. 12.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
13. 13.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) answering only friends (d) admitting you don’t know
14. 14.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
15. 15.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) keeping answers short (d) rolling your eyes
16. 16.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) answering only friends (d) keeping answers short
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
18. 18.Which of these is a good Q&A habit? (a) making up an answer (b) thanking the asker (c) a ten-minute answer (d) interrupting the asker
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
20. 20.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
21. 21.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) looking at everyone (d) rolling your eyes
23. 23.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
26. 26.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
28. 28.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Happy now?”
29. 29.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
31. 31.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) keeping answers short (d) a ten-minute answer
32. 32.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
35. 35.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) thanking the asker (d) interrupting the asker
37. 37.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
39. 39.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
40. 40.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker

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