Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 727 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
2. 2.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Happy now?”
3. 3.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
4. 4.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) shout over them (d) ignore them all
5. 5.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
6. 6.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) start packing up (d) listen till they finish
7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
8. 8.Which of these is a good Q&A habit? (a) looking at everyone (b) making up an answer (c) arguing angrily (d) answering only friends
9. 9.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
10. 10.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) walk away (d) pretend you heard
12. 12.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
15. 15.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) repeating the question (d) answering only friends
16. 16.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
18. 18.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
19. 19.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
20. 20.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
22. 22.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
23. 23.Which of these is a good Q&A habit? (a) admitting you don’t know (b) answering only friends (c) interrupting the asker (d) a ten-minute answer
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
25. 25.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) rolling your eyes (d) repeating the question
27. 27.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) interrupting the asker (d) looking at everyone
28. 28.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) arguing angrily (d) admitting you don’t know
29. 29.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
30. 30.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) staying calm (d) interrupting the asker
34. 34.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
35. 35.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) keeping answers short (d) admitting you don’t know
36. 36.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
38. 38.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.Which of these is a poor Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) admitting you don’t know (d) staying calm
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply

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