Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 730 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) interrupting the asker (d) admitting you don’t know
2. 2.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) interrupting the asker (d) admitting you don’t know
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
5. 5.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
6. 6.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
8. 8.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) a ten-minute answer (d) making up an answer
9. 9.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
10. 10.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) admitting you don’t know (d) rolling your eyes
11. 11.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
15. 15.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
16. 16.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
17. 17.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) rolling your eyes (d) repeating the question
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
19. 19.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
22. 22.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) thanking the asker (d) making up an answer
23. 23.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) ignore the question (d) laugh at the asker
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
25. 25.Which of these is a poor Q&A habit? (a) repeating the question (b) a ten-minute answer (c) keeping answers short (d) staying calm
26. 26.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) interrupting the asker (d) keeping answers short
27. 27.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
28. 28.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
29. 29.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) looking at everyone (d) arguing angrily
30. 30.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) making up an answer (d) admitting you don’t know
31. 31.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) admitting you don’t know (d) repeating the question
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
34. 34.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) answering only friends (d) looking at everyone
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
36. 36.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
38. 38.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
40. 40.Which of these is a poor Q&A habit? (a) keeping answers short (b) answering only friends (c) thanking the asker (d) repeating the question

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