Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 736 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) looking at everyone (c) answering only friends (d) staying calm
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
4. 4.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) quiz and award (d) questions and answers
6. 6.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) keeping answers short (d) looking at everyone
8. 8.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
9. 9.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) ignore the question (d) laugh at the asker
10. 10.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
12. 12.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
14. 14.🔍 Which is the odd one out? (a) thanking the asker (b) answering only friends (c) interrupting the asker (d) a ten-minute answer
15. 15.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) making up an answer (d) repeating the question
16. 16.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
18. 18.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) keeping answers short (d) interrupting the asker
19. 19.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
21. 21.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) a ten-minute answer (d) repeating the question
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
24. 24.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
25. 25.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
27. 27.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
29. 29.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
30. 30.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
32. 32.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
34. 34.🔍 Which is the odd one out? (a) staying calm (b) arguing angrily (c) repeating the question (d) admitting you don’t know
35. 35.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
36. 36.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
38. 38.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
40. 40.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False

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