Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 74 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
3. 3.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
4. 4.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) keeping answers short (d) arguing angrily
5. 5.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
7. 7.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
10. 10.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) a ten-minute answer (d) repeating the question
11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
12. 12.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
14. 14.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) thanking the asker (d) interrupting the asker
15. 15.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
16. 16.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
18. 18.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
19. 19.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) make up an answer (d) say you will find out
20. 20.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
21. 21.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
24. 24.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
26. 26.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) keeping answers short (d) rolling your eyes
27. 27.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) pretend you heard (d) guess and answer
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
29. 29.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
32. 32.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) repeating the question (d) interrupting the asker
33. 33.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) questions and answers (d) quick and amazing
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
37. 37.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
38. 38.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
39. 39.Which of these is a good Q&A habit? (a) answering only friends (b) keeping answers short (c) making up an answer (d) arguing angrily
40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question

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