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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 743 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  2. 2.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) look at your notes (d) listen till they finish
  3. 3.Which of these is a poor Q&A habit? (a) looking at everyone (b) interrupting the asker (c) admitting you don’t know (d) staying calm
  4. 4.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
  5. 5.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
  6. 6.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) answering only friends (d) interrupting the asker
  7. 7.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) admitting you don’t know (d) a ten-minute answer
  8. 8.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) staying calm (d) looking at everyone
  9. 9.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
  10. 10.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
  11. 11.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) looking at everyone (d) admitting you don’t know
  12. 12.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
  13. 13.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
  14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  15. 15.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
  16. 16.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
  17. 17.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
  18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
  19. 19.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) walk away (d) guess and answer
  20. 20.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
  21. 21.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  22. 22.Which of these is a good Q&A habit? (a) thanking the asker (b) interrupting the asker (c) answering only friends (d) arguing angrily
  23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  24. 24.Which of these is a poor Q&A habit? (a) looking at everyone (b) arguing angrily (c) thanking the asker (d) keeping answers short
  25. 25.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) a ten-minute answer (d) keeping answers short
  26. 26.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
  27. 27.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
  28. 28.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) keeping answers short (d) a ten-minute answer
  29. 29.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) rolling your eyes (d) thanking the asker
  30. 30.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) answering only friends (d) staying calm
  31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  32. 32.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
  33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
  34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  35. 35.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) interrupting the asker (d) admitting you don’t know
  36. 36.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) arguing angrily (d) making up an answer
  37. 37.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
  38. 38.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  39. 39.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
  40. 40.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False

Answer key

  1. listen to the question
  2. listen till they finish
  3. interrupting the asker
  4. True
  5. “Does that help?”
  6. repeating the question
  7. admitting you don’t know
  8. a ten-minute answer
  9. False
  10. a poor Q&A habit
  11. arguing angrily
  12. False
  13. a poor Q&A habit
  14. thank the asker
  15. a good Q&A habit
  16. a poor Q&A habit
  17. False
  18. an impolite reply
  19. politely ask again
  20. say you will find out
  21. listen to the question
  22. thanking the asker
  23. thank the asker
  24. arguing angrily
  25. a ten-minute answer
  26. True
  27. questions and answers
  28. keeping answers short
  29. rolling your eyes
  30. answering only friends
  31. listen to the question
  32. False
  33. an impolite reply
  34. answer briefly
  35. interrupting the asker
  36. staying calm
  37. a poor Q&A habit
  38. a good Q&A habit
  39. a good Q&A habit
  40. True

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