Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 753 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) admitting you don’t know (d) interrupting the asker
2. 2.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) making up an answer (d) thanking the asker
3. 3.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) politely ask again (d) guess and answer
4. 4.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
6. 6.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
9. 9.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
11. 11.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) looking at everyone (d) rolling your eyes
12. 12.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
14. 14.Which of these is a good Q&A habit? (a) keeping answers short (b) answering only friends (c) interrupting the asker (d) rolling your eyes
15. 15.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) answering only friends (d) repeating the question
16. 16.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
19. 19.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
21. 21.🔍 Which is the odd one out? (a) admitting you don’t know (b) arguing angrily (c) rolling your eyes (d) making up an answer
22. 22.Which of these is a good Q&A habit? (a) thanking the asker (b) answering only friends (c) arguing angrily (d) a ten-minute answer
23. 23.Which of these is a poor Q&A habit? (a) arguing angrily (b) looking at everyone (c) staying calm (d) admitting you don’t know
24. 24.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) staying calm (d) a ten-minute answer
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
26. 26.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.Which of these is a poor Q&A habit? (a) staying calm (b) answering only friends (c) thanking the asker (d) admitting you don’t know
28. 28.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
30. 30.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
31. 31.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
34. 34.Which of these is a poor Q&A habit? (a) thanking the asker (b) making up an answer (c) keeping answers short (d) looking at everyone
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
36. 36.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) admitting you don’t know (d) keeping answers short
37. 37.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) a ten-minute answer (d) staying calm
38. 38.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) looking at everyone (d) thanking the asker
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
40. 40.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) interrupting the asker (d) arguing angrily

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