Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 770 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) making up an answer (d) thanking the asker
2. 2.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) keeping answers short (d) answering only friends
3. 3.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
8. 8.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
9. 9.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
10. 10.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) interrupting the asker (d) keeping answers short
11. 11.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
12. 12.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
14. 14.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) make up an answer (c) ignore the question (d) laugh at the asker
15. 15.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
16. 16.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) a ten-minute answer (d) interrupting the asker
17. 17.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
18. 18.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
19. 19.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
20. 20.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) start packing up (d) interrupt them
21. 21.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
23. 23.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
24. 24.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) repeating the question (d) rolling your eyes
25. 25.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
26. 26.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
30. 30.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
31. 31.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
34. 34.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
36. 36.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) arguing angrily (d) a ten-minute answer
37. 37.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
38. 38.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) thanking the asker (d) rolling your eyes
39. 39.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) answering only friends (d) admitting you don’t know
40. 40.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit

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