Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 797 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) admitting you don’t know (d) rolling your eyes
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
3. 3.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
4. 4.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Does that help?” (d) “Any more silly ones?”
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
7. 7.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
10. 10.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
11. 11.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) answering only friends (d) interrupting the asker
12. 12.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) make up an answer (d) ignore the question
13. 13.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) answering only friends (d) interrupting the asker
14. 14.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
16. 16.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) arguing angrily (d) looking at everyone
17. 17.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
18. 18.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) answering only friends (d) admitting you don’t know
19. 19.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) repeating the question (d) thanking the asker
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
22. 22.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
24. 24.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
25. 25.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) staying calm (d) a ten-minute answer
27. 27.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) staying calm (d) interrupting the asker
28. 28.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
29. 29.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) look at your notes (d) start packing up
30. 30.Which of these is a good Q&A habit? (a) thanking the asker (b) interrupting the asker (c) making up an answer (d) rolling your eyes
31. 31.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) repeating the question (d) rolling your eyes
32. 32.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) keeping answers short (d) rolling your eyes
33. 33.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
34. 34.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
38. 38.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
39. 39.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit

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