Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 803 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
3. 3.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) listen till they finish (d) start packing up
4. 4.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
5. 5.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
6. 6.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
8. 8.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) making up an answer (d) thanking the asker
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
10. 10.Which of these is a good Q&A habit? (a) staying calm (b) making up an answer (c) answering only friends (d) a ten-minute answer
11. 11.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Wasn’t it obvious?”
12. 12.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) a ten-minute answer (d) repeating the question
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
14. 14.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
15. 15.🔍 Which is the odd one out? (a) repeating the question (b) interrupting the asker (c) a ten-minute answer (d) making up an answer
16. 16.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) questions and answers (d) quick and amazing
17. 17.🔍 Which is the odd one out? (a) keeping answers short (b) making up an answer (c) answering only friends (d) rolling your eyes
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
19. 19.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
22. 22.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) making up an answer (d) keeping answers short
23. 23.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) staying calm (d) making up an answer
24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
26. 26.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) ignore them all (d) shout over them
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
30. 30.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
32. 32.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
33. 33.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
35. 35.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) staying calm (d) interrupting the asker
36. 36.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) a ten-minute answer (d) staying calm
37. 37.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) answering only friends (d) a ten-minute answer
38. 38.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
39. 39.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) arguing angrily (d) thanking the asker
40. 40.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False

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