Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 817 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
2. 2.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
4. 4.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
5. 5.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
6. 6.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
8. 8.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
9. 9.🔍 Which is the odd one out? (a) staying calm (b) looking at everyone (c) thanking the asker (d) answering only friends
10. 10.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
12. 12.🔍 Which is the odd one out? (a) admitting you don’t know (b) a ten-minute answer (c) repeating the question (d) staying calm
13. 13.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
14. 14.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
16. 16.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) arguing angrily (d) repeating the question
17. 17.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
18. 18.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) making up an answer (d) repeating the question
19. 19.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) interrupting the asker (d) staying calm
20. 20.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) keeping answers short (d) making up an answer
21. 21.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
22. 22.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) making up an answer (d) admitting you don’t know
24. 24.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Does that help?” (d) “Any more silly ones?”
25. 25.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) answering only friends (d) arguing angrily
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
32. 32.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
33. 33.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
35. 35.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
37. 37.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) interrupting the asker (d) admitting you don’t know
38. 38.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) thanking the asker (d) arguing angrily
39. 39.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False

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