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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 821 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) make up an answer (d) say you will find out
  2. 2.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
  3. 3.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) listen till they finish (d) start packing up
  4. 4.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
  5. 5.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  6. 6.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) rolling your eyes (d) thanking the asker
  7. 7.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
  8. 8.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
  9. 9.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
  10. 10.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  11. 11.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
  12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  13. 13.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
  14. 14.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
  15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  16. 16.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
  17. 17.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) admitting you don’t know (d) rolling your eyes
  18. 18.🔍 Which is the odd one out? (a) answering only friends (b) staying calm (c) keeping answers short (d) admitting you don’t know
  19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  21. 21.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  22. 22.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) rolling your eyes (d) thanking the asker
  23. 23.Which of these is a good Q&A habit? (a) answering only friends (b) keeping answers short (c) interrupting the asker (d) making up an answer
  24. 24.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  25. 25.Which of these is a poor Q&A habit? (a) arguing angrily (b) staying calm (c) keeping answers short (d) looking at everyone
  26. 26.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
  27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  28. 28.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) thanking the asker (d) keeping answers short
  29. 29.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
  30. 30.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) rolling your eyes (d) interrupting the asker
  31. 31.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
  32. 32.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
  33. 33.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) a ten-minute answer (d) staying calm
  34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
  35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  36. 36.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
  37. 37.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) thanking the asker (d) answering only friends
  38. 38.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
  39. 39.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) thanking the asker (d) arguing angrily
  40. 40.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) rolling your eyes (d) arguing angrily

Answer key

  1. say you will find out
  2. a good Q&A habit
  3. listen till they finish
  4. a poor Q&A habit
  5. listen to the question
  6. thanking the asker
  7. questions and answers
  8. False
  9. a good Q&A habit
  10. listen to the question
  11. False
  12. thank the asker
  13. a poor Q&A habit
  14. a poor Q&A habit
  15. listen to the question
  16. False
  17. rolling your eyes
  18. answering only friends
  19. thank the asker
  20. a polite reply
  21. thank the asker
  22. rolling your eyes
  23. keeping answers short
  24. a good Q&A habit
  25. arguing angrily
  26. False
  27. answer briefly
  28. interrupting the asker
  29. False
  30. repeating the question
  31. take them one by one
  32. a good Q&A habit
  33. a ten-minute answer
  34. an impolite reply
  35. an impolite reply
  36. a poor Q&A habit
  37. thanking the asker
  38. True
  39. arguing angrily
  40. looking at everyone

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