Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 830 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
2. 2.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) quick and amazing (d) queue and arrive
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
6. 6.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) repeating the question (d) a ten-minute answer
8. 8.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) ignore them all (d) answer only friends
9. 9.Which of these is a good Q&A habit? (a) admitting you don’t know (b) answering only friends (c) arguing angrily (d) rolling your eyes
10. 10.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
12. 12.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) repeating the question (d) interrupting the asker
13. 13.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) interrupting the asker (d) arguing angrily
17. 17.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
19. 19.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) thanking the asker (d) rolling your eyes
21. 21.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
23. 23.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
25. 25.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
26. 26.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) admitting you don’t know (d) a ten-minute answer
27. 27.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
28. 28.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
29. 29.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
31. 31.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
32. 32.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
34. 34.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) making up an answer (d) thanking the asker
35. 35.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
37. 37.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) a ten-minute answer (d) looking at everyone
38. 38.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) arguing angrily (d) looking at everyone
39. 39.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) arguing angrily (d) keeping answers short
40. 40.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit

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