Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 834 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
4. 4.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
6. 6.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
8. 8.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) answering only friends (d) looking at everyone
9. 9.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
10. 10.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
13. 13.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) making up an answer (d) rolling your eyes
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
15. 15.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
16. 16.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) arguing angrily (d) staying calm
17. 17.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
20. 20.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
21. 21.Which of these is a good Q&A habit? (a) keeping answers short (b) answering only friends (c) interrupting the asker (d) rolling your eyes
22. 22.🔍 Which is the odd one out? (a) a ten-minute answer (b) thanking the asker (c) arguing angrily (d) rolling your eyes
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
24. 24.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
27. 27.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) a ten-minute answer (d) admitting you don’t know
28. 28.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) keeping answers short (d) thanking the asker
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
31. 31.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
32. 32.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) admitting you don’t know (d) a ten-minute answer
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
34. 34.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
36. 36.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) arguing angrily (d) admitting you don’t know
37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
38. 38.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quick and amazing (d) quiz and award
40. 40.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True

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