Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 848 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
2. 2.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
4. 4.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) answering only friends (d) keeping answers short
6. 6.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
8. 8.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) a ten-minute answer (d) interrupting the asker
9. 9.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) interrupting the asker (d) repeating the question
10. 10.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) keeping answers short (d) repeating the question
11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
13. 13.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) guess and answer (d) walk away
14. 14.Which of these is a good Q&A habit? (a) thanking the asker (b) rolling your eyes (c) a ten-minute answer (d) interrupting the asker
15. 15.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
17. 17.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
18. 18.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) a ten-minute answer (d) thanking the asker
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
20. 20.🔍 Which is the odd one out? (a) thanking the asker (b) interrupting the asker (c) repeating the question (d) looking at everyone
21. 21.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) keeping answers short (d) staying calm
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
23. 23.Which of these is a poor Q&A habit? (a) staying calm (b) making up an answer (c) keeping answers short (d) repeating the question
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
25. 25.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
26. 26.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) arguing angrily (d) answering only friends
27. 27.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) listen till they finish (d) interrupt them
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
30. 30.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) rolling your eyes (d) staying calm
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
33. 33.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
35. 35.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
37. 37.🔍 Which is the odd one out? (a) answering only friends (b) looking at everyone (c) repeating the question (d) staying calm
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
39. 39.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
40. 40.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False

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