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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 86 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
  2. 2.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) queue and arrive (d) quick and amazing
  3. 3.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) a ten-minute answer (d) rolling your eyes
  4. 4.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) making up an answer (d) repeating the question
  5. 5.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) thanking the asker
  6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  8. 8.Which of these is a poor Q&A habit? (a) keeping answers short (b) rolling your eyes (c) repeating the question (d) admitting you don’t know
  9. 9.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
  10. 10.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  12. 12.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) a ten-minute answer (d) repeating the question
  13. 13.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  16. 16.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
  17. 17.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
  18. 18.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) listen till they finish (d) look at your notes
  19. 19.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
  20. 20.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
  21. 21.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
  22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  23. 23.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) arguing angrily (d) keeping answers short
  24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  25. 25.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) admitting you don’t know (d) keeping answers short
  26. 26.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
  27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  29. 29.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) admitting you don’t know (d) making up an answer
  30. 30.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) making up an answer (d) staying calm
  31. 31.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
  32. 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
  33. 33.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
  34. 34.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
  35. 35.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) repeating the question (d) admitting you don’t know
  36. 36.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) answering only friends (d) staying calm
  37. 37.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  38. 38.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Does that help?” (d) “Any more silly ones?”
  39. 39.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
  40. 40.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one

Answer key

  1. an impolite reply
  2. questions and answers
  3. staying calm
  4. repeating the question
  5. interrupting the asker
  6. an impolite reply
  7. a polite reply
  8. rolling your eyes
  9. False
  10. listen to the question
  11. answer briefly
  12. repeating the question
  13. listen to the question
  14. listen to the question
  15. a polite reply
  16. True
  17. True
  18. listen till they finish
  19. say you will find out
  20. True
  21. politely ask again
  22. a polite reply
  23. keeping answers short
  24. listen to the question
  25. rolling your eyes
  26. True
  27. thank the asker
  28. an impolite reply
  29. making up an answer
  30. making up an answer
  31. True
  32. a poor Q&A habit
  33. False
  34. a good Q&A habit
  35. a ten-minute answer
  36. staying calm
  37. thank the asker
  38. “Does that help?”
  39. False
  40. take them one by one

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