Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
NameDateTime takenScore ___ / 40
- 1.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
- 2.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) queue and arrive (d) quick and amazing
- 3.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) a ten-minute answer (d) rolling your eyes
- 4.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) making up an answer (d) repeating the question
- 5.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) thanking the asker
- 6.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
- 7.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
- 8.Which of these is a poor Q&A habit? (a) keeping answers short (b) rolling your eyes (c) repeating the question (d) admitting you don’t know
- 9.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
- 10.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
- 11.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
- 12.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) a ten-minute answer (d) repeating the question
- 13.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
- 14.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
- 15.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
- 16.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
- 17.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
- 18.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) listen till they finish (d) look at your notes
- 19.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
- 20.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
- 21.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
- 22.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
- 23.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) arguing angrily (d) keeping answers short
- 24.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
- 25.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) admitting you don’t know (d) keeping answers short
- 26.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
- 27.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
- 28.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
- 29.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) admitting you don’t know (d) making up an answer
- 30.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) making up an answer (d) staying calm
- 31.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
- 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
- 33.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
- 34.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
- 35.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) repeating the question (d) admitting you don’t know
- 36.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) answering only friends (d) staying calm
- 37.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
- 38.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Does that help?” (d) “Any more silly ones?”
- 39.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
- 40.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
Answer key
- an impolite reply
- questions and answers
- staying calm
- repeating the question
- interrupting the asker
- an impolite reply
- a polite reply
- rolling your eyes
- False
- listen to the question
- answer briefly
- repeating the question
- listen to the question
- listen to the question
- a polite reply
- True
- True
- listen till they finish
- say you will find out
- True
- politely ask again
- a polite reply
- keeping answers short
- listen to the question
- rolling your eyes
- True
- thank the asker
- an impolite reply
- making up an answer
- making up an answer
- True
- a poor Q&A habit
- False
- a good Q&A habit
- a ten-minute answer
- staying calm
- thank the asker
- “Does that help?”
- False
- take them one by one
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