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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 866 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
  2. 2.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
  3. 3.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) looking at everyone (d) keeping answers short
  4. 4.Which of these is a poor Q&A habit? (a) looking at everyone (b) making up an answer (c) admitting you don’t know (d) repeating the question
  5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
  6. 6.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) looking at everyone (d) a ten-minute answer
  7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  8. 8.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
  9. 9.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
  10. 10.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
  11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  12. 12.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
  13. 13.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
  14. 14.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
  15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  17. 17.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) making up an answer (d) repeating the question
  18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  19. 19.Which of these is a good Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) interrupting the asker (d) rolling your eyes
  20. 20.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) looking at everyone (d) interrupting the asker
  21. 21.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
  22. 22.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) repeating the question (d) answering only friends
  23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  24. 24.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) answering only friends (c) looking at everyone (d) staying calm
  25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  26. 26.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
  27. 27.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) looking at everyone (d) a ten-minute answer
  28. 28.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) interrupting the asker (d) staying calm
  29. 29.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
  30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  31. 31.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
  32. 32.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
  33. 33.Which of these is a good Q&A habit? (a) repeating the question (b) making up an answer (c) arguing angrily (d) rolling your eyes
  34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  35. 35.Which of these is a poor Q&A habit? (a) rolling your eyes (b) keeping answers short (c) looking at everyone (d) repeating the question
  36. 36.Which of these is a good Q&A habit? (a) interrupting the asker (b) keeping answers short (c) arguing angrily (d) a ten-minute answer
  37. 37.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
  39. 39.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) admitting you don’t know (d) looking at everyone
  40. 40.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit

Answer key

  1. a polite reply
  2. a poor Q&A habit
  3. answering only friends
  4. making up an answer
  5. an impolite reply
  6. a ten-minute answer
  7. an impolite reply
  8. False
  9. politely ask again
  10. True
  11. a polite reply
  12. False
  13. “Does that help?”
  14. False
  15. answer briefly
  16. listen to the question
  17. making up an answer
  18. thank the asker
  19. admitting you don’t know
  20. interrupting the asker
  21. True
  22. repeating the question
  23. listen to the question
  24. answering only friends
  25. an impolite reply
  26. True
  27. looking at everyone
  28. interrupting the asker
  29. a good Q&A habit
  30. a polite reply
  31. True
  32. False
  33. repeating the question
  34. thank the asker
  35. rolling your eyes
  36. keeping answers short
  37. listen to the question
  38. a polite reply
  39. arguing angrily
  40. a good Q&A habit

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