Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 871 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) admitting you don’t know (d) interrupting the asker
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
3. 3.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Happy now?”
4. 4.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
6. 6.Which of these is a good Q&A habit? (a) a ten-minute answer (b) thanking the asker (c) interrupting the asker (d) rolling your eyes
7. 7.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) answering only friends (d) repeating the question
8. 8.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
9. 9.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) walk away (d) guess and answer
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
12. 12.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) rolling your eyes (d) staying calm
13. 13.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
15. 15.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
16. 16.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) admitting you don’t know (d) making up an answer
17. 17.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
18. 18.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
19. 19.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) making up an answer (d) keeping answers short
20. 20.Which of these is a poor Q&A habit? (a) rolling your eyes (b) keeping answers short (c) thanking the asker (d) repeating the question
21. 21.Which of these is a good Q&A habit? (a) keeping answers short (b) interrupting the asker (c) answering only friends (d) rolling your eyes
22. 22.Which of these is a good Q&A habit? (a) admitting you don’t know (b) rolling your eyes (c) interrupting the asker (d) making up an answer
23. 23.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) repeating the question (d) looking at everyone
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
26. 26.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.Which of these is a poor Q&A habit? (a) answering only friends (b) staying calm (c) repeating the question (d) admitting you don’t know
28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
29. 29.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) make up an answer (d) say you will find out
30. 30.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
31. 31.Which of these is a good Q&A habit? (a) rolling your eyes (b) looking at everyone (c) making up an answer (d) arguing angrily
32. 32.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
33. 33.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
35. 35.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) queue and arrive (d) questions and answers
36. 36.Which of these is a poor Q&A habit? (a) arguing angrily (b) keeping answers short (c) repeating the question (d) thanking the asker
37. 37.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply

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