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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 878 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) repeating the question (d) looking at everyone
  2. 2.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) staying calm (d) arguing angrily
  3. 3.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
  4. 4.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
  5. 5.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
  6. 6.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) answering only friends (d) staying calm
  7. 7.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
  8. 8.🙋 Many hands go up at once. What is fair? (a) shout over them (b) take them one by one (c) ignore them all (d) answer only friends
  9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
  10. 10.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
  11. 11.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
  12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
  13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  14. 14.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) repeating the question (d) arguing angrily
  15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
  16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  17. 17.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) repeating the question (d) thanking the asker
  18. 18.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
  19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  20. 20.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
  21. 21.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Happy now?” (d) “Any more silly ones?”
  22. 22.Which of these is a good Q&A habit? (a) a ten-minute answer (b) looking at everyone (c) arguing angrily (d) answering only friends
  23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  25. 25.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) admitting you don’t know (d) arguing angrily
  26. 26.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
  27. 27.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
  28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  29. 29.Which of these is a good Q&A habit? (a) thanking the asker (b) rolling your eyes (c) answering only friends (d) interrupting the asker
  30. 30.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
  31. 31.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
  32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
  33. 33.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
  34. 34.Which of these is a poor Q&A habit? (a) answering only friends (b) staying calm (c) looking at everyone (d) admitting you don’t know
  35. 35.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) staying calm (d) a ten-minute answer
  36. 36.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) admitting you don’t know (d) interrupting the asker
  37. 37.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
  38. 38.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) answering only friends (d) a ten-minute answer
  39. 39.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
  40. 40.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True

Answer key

  1. making up an answer
  2. arguing angrily
  3. a good Q&A habit
  4. listen till they finish
  5. False
  6. staying calm
  7. politely ask again
  8. take them one by one
  9. an impolite reply
  10. a good Q&A habit
  11. a poor Q&A habit
  12. a polite reply
  13. thank the asker
  14. repeating the question
  15. a polite reply
  16. listen to the question
  17. rolling your eyes
  18. a polite reply
  19. an impolite reply
  20. a good Q&A habit
  21. “Does that help?”
  22. looking at everyone
  23. answer briefly
  24. a polite reply
  25. arguing angrily
  26. False
  27. True
  28. a polite reply
  29. thanking the asker
  30. a good Q&A habit
  31. True
  32. listen to the question
  33. True
  34. answering only friends
  35. a ten-minute answer
  36. interrupting the asker
  37. a poor Q&A habit
  38. thanking the asker
  39. True
  40. True

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