Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 895 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
2. 2.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) looking at everyone (d) a ten-minute answer
3. 3.🔍 Which is the odd one out? (a) keeping answers short (b) answering only friends (c) staying calm (d) repeating the question
4. 4.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) repeating the question (d) making up an answer
5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
6. 6.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
7. 7.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
8. 8.Which of these is a good Q&A habit? (a) staying calm (b) arguing angrily (c) interrupting the asker (d) answering only friends
9. 9.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
12. 12.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
13. 13.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) making up an answer (d) keeping answers short
15. 15.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) making up an answer (d) keeping answers short
16. 16.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) looking at everyone (d) keeping answers short
17. 17.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
18. 18.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
20. 20.Which of these is a good Q&A habit? (a) thanking the asker (b) interrupting the asker (c) rolling your eyes (d) arguing angrily
21. 21.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) a ten-minute answer (d) staying calm
22. 22.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
24. 24.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) quick and amazing (d) queue and arrive
25. 25.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) staying calm (d) keeping answers short
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
27. 27.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
29. 29.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) arguing angrily (d) looking at everyone
31. 31.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) answer only friends (d) ignore them all
32. 32.🔍 Which is the odd one out? (a) arguing angrily (b) admitting you don’t know (c) a ten-minute answer (d) making up an answer
33. 33.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
36. 36.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) arguing angrily (d) repeating the question
37. 37.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) repeating the question (d) answering only friends
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply

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