Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 904 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
3. 3.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) a ten-minute answer (d) answering only friends
4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
5. 5.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) shout over them (d) answer only friends
6. 6.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) making up an answer (d) interrupting the asker
7. 7.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
8. 8.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
9. 9.Which of these is a poor Q&A habit? (a) keeping answers short (b) making up an answer (c) thanking the asker (d) admitting you don’t know
10. 10.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) admitting you don’t know (d) interrupting the asker
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
13. 13.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
15. 15.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
17. 17.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) admitting you don’t know (d) rolling your eyes
18. 18.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) answering only friends (d) looking at everyone
19. 19.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
20. 20.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
21. 21.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
22. 22.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
23. 23.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) make up an answer (d) ignore the question
24. 24.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
25. 25.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) admitting you don’t know (d) interrupting the asker
26. 26.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
27. 27.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
28. 28.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) repeating the question (d) a ten-minute answer
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
31. 31.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) a ten-minute answer (d) looking at everyone
32. 32.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) walk away (d) pretend you heard
33. 33.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
35. 35.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) arguing angrily (d) thanking the asker
36. 36.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
37. 37.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
38. 38.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
39. 39.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
40. 40.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes

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