Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 910 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
3. 3.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) arguing angrily (d) admitting you don’t know
4. 4.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
6. 6.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) keeping answers short (d) rolling your eyes
7. 7.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) a ten-minute answer (d) answering only friends
8. 8.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Does that help?”
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
12. 12.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) admitting you don’t know (d) rolling your eyes
13. 13.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) questions and answers (d) quick and amazing
14. 14.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
17. 17.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
19. 19.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
21. 21.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) answer only friends (d) take them one by one
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
23. 23.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
25. 25.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
26. 26.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) thanking the asker (d) arguing angrily
27. 27.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
28. 28.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) interrupting the asker (d) admitting you don’t know
29. 29.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
32. 32.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) making up an answer (d) answering only friends
33. 33.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
34. 34.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
36. 36.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
38. 38.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
39. 39.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) a ten-minute answer (d) thanking the asker
40. 40.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit

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