Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 913 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) looking at everyone (d) answering only friends
2. 2.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
3. 3.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) admitting you don’t know (d) looking at everyone
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
5. 5.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
6. 6.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) arguing angrily (d) repeating the question
7. 7.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
9. 9.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) interrupting the asker (d) thanking the asker
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
11. 11.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) rolling your eyes (c) repeating the question (d) thanking the asker
12. 12.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) listen till they finish (d) interrupt them
13. 13.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) rolling your eyes (d) arguing angrily
14. 14.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) a ten-minute answer (d) repeating the question
15. 15.Which of these is a good Q&A habit? (a) looking at everyone (b) arguing angrily (c) making up an answer (d) rolling your eyes
16. 16.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
17. 17.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) admitting you don’t know (d) looking at everyone
19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
20. 20.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
22. 22.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
25. 25.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
27. 27.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) interrupting the asker (d) admitting you don’t know
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
29. 29.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
30. 30.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) repeating the question (d) a ten-minute answer
31. 31.🔍 Which is the odd one out? (a) staying calm (b) arguing angrily (c) interrupting the asker (d) answering only friends
32. 32.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Does that help?”
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
34. 34.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
35. 35.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
36. 36.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
37. 37.Which of these is a good Q&A habit? (a) arguing angrily (b) staying calm (c) answering only friends (d) a ten-minute answer
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
39. 39.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True

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