Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 922 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) answering only friends (b) making up an answer (c) looking at everyone (d) arguing angrily
2. 2.Which of these is a poor Q&A habit? (a) keeping answers short (b) a ten-minute answer (c) staying calm (d) admitting you don’t know
3. 3.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer
5. 5.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.Which of these is a good Q&A habit? (a) rolling your eyes (b) a ten-minute answer (c) answering only friends (d) repeating the question
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
8. 8.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) rolling your eyes (d) staying calm
9. 9.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) answering only friends (d) arguing angrily
11. 11.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) arguing angrily (d) keeping answers short
12. 12.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
13. 13.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
16. 16.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
17. 17.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
19. 19.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) staying calm (d) keeping answers short
20. 20.Which of these is a good Q&A habit? (a) making up an answer (b) staying calm (c) answering only friends (d) arguing angrily
21. 21.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) start packing up (d) interrupt them
22. 22.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) thanking the asker (d) arguing angrily
23. 23.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
24. 24.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
26. 26.Which of these is a good Q&A habit? (a) making up an answer (b) admitting you don’t know (c) a ten-minute answer (d) rolling your eyes
27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
28. 28.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) looking at everyone (d) interrupting the asker
29. 29.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) making up an answer (d) admitting you don’t know
30. 30.Which of these is a poor Q&A habit? (a) rolling your eyes (b) admitting you don’t know (c) keeping answers short (d) repeating the question
31. 31.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
33. 33.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
35. 35.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
37. 37.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
40. 40.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True

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