Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 930 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) repeating the question (d) thanking the asker
2. 2.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
3. 3.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
4. 4.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) keeping answers short (d) rolling your eyes
5. 5.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) answering only friends (d) keeping answers short
6. 6.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
9. 9.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
10. 10.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
11. 11.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
12. 12.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) arguing angrily (d) making up an answer
13. 13.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) looking at everyone (d) rolling your eyes
15. 15.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
16. 16.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) arguing angrily (d) thanking the asker
18. 18.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
19. 19.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) shout over them (d) ignore them all
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
21. 21.Which of these is a poor Q&A habit? (a) looking at everyone (b) interrupting the asker (c) repeating the question (d) keeping answers short
22. 22.Which of these is a good Q&A habit? (a) answering only friends (b) repeating the question (c) rolling your eyes (d) a ten-minute answer
23. 23.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) a ten-minute answer (d) admitting you don’t know
24. 24.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
25. 25.Which of these is a good Q&A habit? (a) admitting you don’t know (b) rolling your eyes (c) making up an answer (d) arguing angrily
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
27. 27.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
28. 28.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) admitting you don’t know (d) a ten-minute answer
29. 29.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
30. 30.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Happy now?”
31. 31.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) rolling your eyes (d) repeating the question
32. 32.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) answering only friends (d) a ten-minute answer
33. 33.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) keeping answers short (d) making up an answer
34. 34.Which of these is a good Q&A habit? (a) staying calm (b) making up an answer (c) a ten-minute answer (d) arguing angrily
35. 35.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) a ten-minute answer (d) looking at everyone
36. 36.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
37. 37.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
38. 38.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
39. 39.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
40. 40.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) listen till they finish (d) interrupt them

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