Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 932 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
2. 2.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
4. 4.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
5. 5.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
6. 6.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) keeping answers short (d) interrupting the asker
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
8. 8.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
11. 11.Which of these is a good Q&A habit? (a) looking at everyone (b) making up an answer (c) answering only friends (d) interrupting the asker
12. 12.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer
13. 13.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
14. 14.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) making up an answer (d) answering only friends
15. 15.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
17. 17.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) admitting you don’t know (d) interrupting the asker
18. 18.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
20. 20.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) repeating the question (d) making up an answer
21. 21.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
22. 22.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
23. 23.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
25. 25.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) keeping answers short (d) looking at everyone
27. 27.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
28. 28.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
29. 29.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) rolling your eyes (d) admitting you don’t know
30. 30.🔍 Which is the odd one out? (a) repeating the question (b) answering only friends (c) admitting you don’t know (d) staying calm
31. 31.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
32. 32.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
33. 33.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
35. 35.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
36. 36.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) admitting you don’t know (d) thanking the asker
37. 37.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) interrupting the asker (d) thanking the asker
38. 38.🔍 Which is the odd one out? (a) looking at everyone (b) making up an answer (c) admitting you don’t know (d) thanking the asker
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
40. 40.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit

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