Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 943 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
2. 2.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
3. 3.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) admitting you don’t know (d) repeating the question
4. 4.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) look at your notes (d) interrupt them
5. 5.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
7. 7.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
9. 9.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
10. 10.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) keeping answers short (d) arguing angrily
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
12. 12.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
13. 13.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
16. 16.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
17. 17.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) arguing angrily (d) repeating the question
18. 18.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) making up an answer (d) looking at everyone
19. 19.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
20. 20.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
21. 21.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) answering only friends (d) keeping answers short
22. 22.Which of these is a poor Q&A habit? (a) interrupting the asker (b) looking at everyone (c) staying calm (d) admitting you don’t know
23. 23.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) repeating the question (d) admitting you don’t know
24. 24.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) repeating the question (d) making up an answer
25. 25.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) looking at everyone (d) thanking the asker
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
28. 28.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) questions and answers (d) queue and arrive
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
32. 32.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) interrupting the asker (d) looking at everyone
33. 33.🔍 Which is the odd one out? (a) looking at everyone (b) making up an answer (c) repeating the question (d) staying calm
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
35. 35.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) thanking the asker (d) arguing angrily
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
37. 37.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) arguing angrily (d) staying calm
38. 38.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
39. 39.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) take them one by one (d) ignore them all
40. 40.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped

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