Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 962 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
2. 2.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
3. 3.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) keeping answers short (d) rolling your eyes
4. 4.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
5. 5.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
8. 8.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.Which of these is a good Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) making up an answer (d) rolling your eyes
10. 10.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
12. 12.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
13. 13.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
14. 14.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Any more silly ones?”
15. 15.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) walk away (d) guess and answer
16. 16.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
17. 17.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) thanking the asker (d) making up an answer
18. 18.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
20. 20.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
23. 23.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) rolling your eyes (d) keeping answers short
24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
25. 25.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) repeating the question (d) looking at everyone
27. 27.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) admitting you don’t know (d) interrupting the asker
28. 28.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
30. 30.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
31. 31.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
32. 32.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
33. 33.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
35. 35.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
37. 37.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) keeping answers short (d) arguing angrily
38. 38.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
39. 39.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) looking at everyone (d) rolling your eyes
40. 40.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit

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