Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 967 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
4. 4.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
5. 5.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) looking at everyone (d) thanking the asker
6. 6.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
9. 9.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) interrupting the asker (d) repeating the question
10. 10.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
11. 11.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) thanking the asker (d) making up an answer
12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
13. 13.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
14. 14.🔍 Which is the odd one out? (a) looking at everyone (b) arguing angrily (c) making up an answer (d) answering only friends
15. 15.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
17. 17.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) admitting you don’t know (d) a ten-minute answer
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
19. 19.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) staying calm (d) making up an answer
20. 20.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
22. 22.Which of these is a good Q&A habit? (a) looking at everyone (b) rolling your eyes (c) answering only friends (d) interrupting the asker
23. 23.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
25. 25.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) a ten-minute answer (d) thanking the asker
26. 26.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) look at your notes (d) start packing up
27. 27.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
28. 28.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
30. 30.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
31. 31.🔍 Which is the odd one out? (a) a ten-minute answer (b) making up an answer (c) keeping answers short (d) interrupting the asker
32. 32.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Any more silly ones?”
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
34. 34.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) repeating the question (d) arguing angrily
35. 35.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
36. 36.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
39. 39.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.Which of these is a poor Q&A habit? (a) answering only friends (b) admitting you don’t know (c) repeating the question (d) looking at everyone

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