Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 973 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
2. 2.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
3. 3.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) keeping answers short (d) staying calm
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
6. 6.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
8. 8.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quick and amazing (d) quiz and award
9. 9.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
10. 10.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
11. 11.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) arguing angrily (d) looking at everyone
12. 12.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
14. 14.Which of these is a good Q&A habit? (a) making up an answer (b) looking at everyone (c) interrupting the asker (d) arguing angrily
15. 15.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) keeping answers short (d) thanking the asker
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
17. 17.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) arguing angrily (d) making up an answer
18. 18.Which of these is a poor Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) admitting you don’t know (d) keeping answers short
19. 19.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) ignore them all (d) answer only friends
20. 20.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) keeping answers short (d) looking at everyone
21. 21.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
25. 25.Which of these is a good Q&A habit? (a) thanking the asker (b) arguing angrily (c) interrupting the asker (d) a ten-minute answer
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
28. 28.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
30. 30.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
31. 31.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
34. 34.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) keeping answers short (d) rolling your eyes
36. 36.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
37. 37.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
39. 39.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) staying calm (d) interrupting the asker
40. 40.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit

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