Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 986 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) listen till they finish (d) start packing up
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
3. 3.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
5. 5.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) repeating the question (d) answering only friends
6. 6.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) laugh at the asker (d) make up an answer
7. 7.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) take them one by one (d) answer only friends
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
9. 9.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Happy now?”
10. 10.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
13. 13.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) staying calm (d) interrupting the asker
14. 14.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
15. 15.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
16. 16.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) thanking the asker (d) keeping answers short
17. 17.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) admitting you don’t know (d) keeping answers short
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
20. 20.🔍 Which is the odd one out? (a) answering only friends (b) keeping answers short (c) arguing angrily (d) making up an answer
21. 21.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) looking at everyone (d) rolling your eyes
22. 22.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) making up an answer (d) staying calm
23. 23.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) arguing angrily (d) staying calm
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
25. 25.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) politely ask again (d) walk away
26. 26.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
27. 27.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
28. 28.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) interrupting the asker (d) admitting you don’t know
29. 29.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
31. 31.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
33. 33.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
34. 34.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) interrupting the asker (d) rolling your eyes
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
36. 36.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
37. 37.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) repeating the question (d) interrupting the asker
38. 38.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question

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