Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 992 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
2. 2.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
4. 4.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
7. 7.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
9. 9.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) looking at everyone (d) a ten-minute answer
10. 10.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) keeping answers short (d) arguing angrily
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
13. 13.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) start packing up (d) look at your notes
14. 14.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) arguing angrily (d) repeating the question
15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
16. 16.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) thanking the asker (d) looking at everyone
17. 17.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
18. 18.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) arguing angrily (d) thanking the asker
19. 19.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
21. 21.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) repeating the question (d) rolling your eyes
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
23. 23.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
25. 25.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) staying calm (d) repeating the question
26. 26.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) thanking the asker (d) answering only friends
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
28. 28.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
29. 29.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
30. 30.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) repeating the question (d) answering only friends
32. 32.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) quiz and award (d) questions and answers
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
34. 34.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) keeping answers short (d) making up an answer
36. 36.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) walk away (d) pretend you heard
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
38. 38.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
39. 39.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question

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