Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 999 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) arguing angrily (d) looking at everyone
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
4. 4.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) arguing angrily (d) repeating the question
5. 5.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
7. 7.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
8. 8.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
9. 9.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
10. 10.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) thanking the asker (d) staying calm
11. 11.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
12. 12.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) making up an answer (d) admitting you don’t know
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
14. 14.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) interrupting the asker (d) staying calm
15. 15.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
16. 16.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) admitting you don’t know (d) arguing angrily
17. 17.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
19. 19.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) repeating the question (d) keeping answers short
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
22. 22.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
23. 23.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
24. 24.Which of these is a poor Q&A habit? (a) rolling your eyes (b) looking at everyone (c) staying calm (d) thanking the asker
25. 25.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
26. 26.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) answering only friends (d) staying calm
27. 27.🔍 Which is the odd one out? (a) admitting you don’t know (b) a ten-minute answer (c) thanking the asker (d) keeping answers short
28. 28.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.Which of these is a good Q&A habit? (a) admitting you don’t know (b) answering only friends (c) making up an answer (d) arguing angrily
30. 30.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) answering only friends (d) keeping answers short
31. 31.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) making up an answer (d) rolling your eyes
32. 32.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) repeating the question (d) thanking the asker
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
34. 34.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) admitting you don’t know (d) arguing angrily
35. 35.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
36. 36.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
38. 38.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
40. 40.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True

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