Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 143 · 40 questions

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

1. 1.True or false: “Wrong. Obviously.” is unkind feedback. (a) False (b) True
2. 2.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a vague compliment (b) a specific compliment
3. 3.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
4. 4.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) True (b) False
5. 5.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a vague compliment (b) a specific compliment
6. 6.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
7. 7.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a fake apology (b) a real apology
8. 8.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) kind, useful feedback (b) unkind feedback
9. 9.True or false: “Your bowling was so steady today.” is a vague compliment. (a) True (b) False
10. 10.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) False (b) True
11. 11.True or false: “Ugh, that looks bad.” is unkind feedback. (a) False (b) True
12. 12.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a real apology (b) a fake apology
13. 13.🙏 A specific or a vague compliment? “Okay, cool.” (a) a vague compliment (b) a specific compliment
14. 14.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a specific compliment (b) a vague compliment
15. 15.True or false: “I love how you helped the new girl settle in.” is a specific compliment. (a) True (b) False
16. 16.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
17. 17.True or false: “You explained the sum so clearly — thanks!” is a vague compliment. (a) False (b) True
18. 18.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a fake apology (b) a real apology
19. 19.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) kind, useful feedback (b) unkind feedback
20. 20.True or false: “Nice try! Check step 2 of the sum once more.” is kind, useful feedback. (a) True (b) False
21. 21.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a specific compliment (b) a vague compliment
22. 22.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) False (b) True
23. 23.😔 You hurt a friend by mistake. When should you say sorry? (a) as soon as you can (b) only if caught (c) never (d) after a year
24. 24.True or false: “Okay, sorry, happy now?” is a real apology. (a) False (b) True
25. 25.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) False (b) True
26. 26.True or false: “Good.” is a specific compliment. (a) False (b) True
27. 27.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) False (b) True
28. 28.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) False (b) True
29. 29.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a vague compliment (b) a specific compliment
30. 30.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it is too formal (b) it is a rule (c) it shows respect (d) it gets free food
31. 31.🧩 A real apology includes… (a) a “but” excuse (b) blaming them (c) a laugh (d) sorry plus a fix
32. 32.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a fake apology (b) a real apology
33. 33.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
34. 34.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a specific compliment (b) a vague compliment
35. 35.🙏 Someone praises your drawing. What is a good reply? (a) say nothing (b) “It’s rubbish.” (c) “I know.” (d) “Thank you!”
36. 36.True or false: “Not bad.” is a vague compliment. (a) True (b) False
37. 37.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) kind, useful feedback (b) unkind feedback
38. 38.True or false: “Your story is boring.” is unkind feedback. (a) False (b) True
39. 39.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) kind, useful feedback (b) unkind feedback
40. 40.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) False (b) True

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