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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 465 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) False (b) True
  2. 2.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) True (b) False
  3. 3.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) False (b) True
  4. 4.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) False (b) True
  5. 5.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) kind, useful feedback (b) unkind feedback
  6. 6.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) False (b) True
  7. 7.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) unkind feedback (b) kind, useful feedback
  8. 8.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) kind, useful feedback (b) unkind feedback
  9. 9.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a real apology (b) a fake apology
  10. 10.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  11. 11.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a vague compliment (b) a specific compliment
  12. 12.True or false: “Your story’s start is exciting. Could the end be longer?” is unkind feedback. (a) False (b) True
  13. 13.🙏 A specific or a vague compliment? “Nice.” (a) a vague compliment (b) a specific compliment
  14. 14.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) unkind feedback (b) kind, useful feedback
  15. 15.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a real apology (b) a fake apology
  16. 16.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a fake apology (b) a real apology
  17. 17.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) True (b) False
  18. 18.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  19. 19.True or false: “You spoke clearly. Try looking up at the class more.” is kind, useful feedback. (a) False (b) True
  20. 20.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) kind, useful feedback (b) unkind feedback
  21. 21.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) False (b) True
  22. 22.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a specific compliment (b) a vague compliment
  23. 23.True or false: “You spoke clearly. Try looking up at the class more.” is unkind feedback. (a) False (b) True
  24. 24.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a real apology (b) a fake apology
  25. 25.True or false: “Good.” is a specific compliment. (a) False (b) True
  26. 26.True or false: “Nice try! Check step 2 of the sum once more.” is kind, useful feedback. (a) True (b) False
  27. 27.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a specific compliment (b) a vague compliment
  28. 28.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) unkind feedback (b) kind, useful feedback
  29. 29.True or false: “Okay, cool.” is a specific compliment. (a) True (b) False
  30. 30.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a real apology (b) a fake apology
  31. 31.True or false: “I said sorry already, stop it.” is a real apology. (a) False (b) True
  32. 32.🙏 Someone praises your drawing. What is a good reply? (a) “It’s rubbish.” (b) “I know.” (c) say nothing (d) “Thank you!”
  33. 33.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it shows respect (b) it is too formal (c) it gets free food (d) it is a rule
  34. 34.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a real apology (b) a fake apology
  35. 35.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a vague compliment (b) a specific compliment
  36. 36.True or false: “Sorry… not sorry!” is a real apology. (a) True (b) False
  37. 37.True or false: “Ugh, that looks bad.” is unkind feedback. (a) False (b) True
  38. 38.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) True (b) False
  39. 39.😔 You hurt a friend by mistake. When should you say sorry? (a) only if caught (b) after a year (c) never (d) as soon as you can
  40. 40.True or false: “Your story’s ending really surprised me!” is a specific compliment. (a) True (b) False

Answer key

  1. False
  2. False
  3. True
  4. True
  5. unkind feedback
  6. False
  7. unkind feedback
  8. unkind feedback
  9. a real apology
  10. a real apology
  11. a specific compliment
  12. False
  13. a vague compliment
  14. unkind feedback
  15. a fake apology
  16. a fake apology
  17. True
  18. a specific compliment
  19. True
  20. kind, useful feedback
  21. False
  22. a vague compliment
  23. False
  24. a real apology
  25. False
  26. True
  27. a specific compliment
  28. kind, useful feedback
  29. False
  30. a fake apology
  31. False
  32. “Thank you!”
  33. it shows respect
  34. a fake apology
  35. a specific compliment
  36. False
  37. True
  38. True
  39. as soon as you can
  40. True

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