← Kind words: thanks, sorry and feedback lesson New set →

Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 690 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  2. 2.👂 A friend gives you feedback on your poster. What should you do first? (a) tear the poster (b) sulk (c) argue back (d) listen and say thanks
  3. 3.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) kind, useful feedback (b) unkind feedback
  4. 4.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) kind, useful feedback (b) unkind feedback
  5. 5.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) True (b) False
  6. 6.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) kind, useful feedback (b) unkind feedback
  7. 7.True or false: “You sounded silly up there.” is unkind feedback. (a) False (b) True
  8. 8.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a fake apology. (a) True (b) False
  9. 9.True or false: “Nice.” is a specific compliment. (a) True (b) False
  10. 10.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) kind, useful feedback (b) unkind feedback
  11. 11.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) False (b) True
  12. 12.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  13. 13.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) False (b) True
  14. 14.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  15. 15.True or false: “Your bowling was so steady today.” is a vague compliment. (a) True (b) False
  16. 16.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) unkind feedback (b) kind, useful feedback
  17. 17.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) False (b) True
  18. 18.😔 You hurt a friend by mistake. When should you say sorry? (a) only if caught (b) as soon as you can (c) never (d) after a year
  19. 19.True or false: “The way you shaded the mango looks real.” is a specific compliment. (a) False (b) True
  20. 20.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) False (b) True
  21. 21.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it is too formal (b) it shows respect (c) it gets free food (d) it is a rule
  22. 22.True or false: “You sounded silly up there.” is kind, useful feedback. (a) True (b) False
  23. 23.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) unkind feedback (b) kind, useful feedback
  24. 24.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a fake apology (b) a real apology
  25. 25.True or false: “Fine work, I guess.” is a vague compliment. (a) True (b) False
  26. 26.🥪 A friendly way to give feedback on a friend’s work is… (a) only the mistakes (b) a joke about them (c) one good thing, one tip (d) total silence
  27. 27.True or false: “Your story’s ending really surprised me!” is a specific compliment. (a) False (b) True
  28. 28.True or false: “Good.” is a specific compliment. (a) False (b) True
  29. 29.True or false: “Not bad.” is a vague compliment. (a) False (b) True
  30. 30.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a real apology (b) a fake apology
  31. 31.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a fake apology (b) a real apology
  32. 32.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a specific compliment (b) a vague compliment
  33. 33.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  34. 34.True or false: “Your bowling was so steady today.” is a specific compliment. (a) False (b) True
  35. 35.True or false: “Ugh, that looks bad.” is unkind feedback. (a) False (b) True
  36. 36.True or false: “I said sorry already, stop it.” is a real apology. (a) True (b) False
  37. 37.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is kind, useful feedback. (a) False (b) True
  38. 38.True or false: “Sorry, but it’s your fault for leaving it there.” is a fake apology. (a) False (b) True
  39. 39.True or false: “Sorry… not sorry!” is a fake apology. (a) True (b) False
  40. 40.True or false: “Good.” is a vague compliment. (a) False (b) True

Answer key

  1. a real apology
  2. listen and say thanks
  3. unkind feedback
  4. kind, useful feedback
  5. True
  6. kind, useful feedback
  7. True
  8. False
  9. False
  10. kind, useful feedback
  11. False
  12. a fake apology
  13. False
  14. a real apology
  15. False
  16. kind, useful feedback
  17. True
  18. as soon as you can
  19. True
  20. False
  21. it shows respect
  22. False
  23. unkind feedback
  24. a fake apology
  25. True
  26. one good thing, one tip
  27. True
  28. False
  29. True
  30. a real apology
  31. a real apology
  32. a specific compliment
  33. a specific compliment
  34. True
  35. True
  36. False
  37. True
  38. True
  39. True
  40. True

Free communication skills lessons, practice and worksheets at talentjr.in/communication-skills-for-students