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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 958 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback
  2. 2.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) False (b) True
  3. 3.True or false: “I love how you helped the new girl settle in.” is a vague compliment. (a) False (b) True
  4. 4.True or false: “Okay, cool.” is a vague compliment. (a) True (b) False
  5. 5.🙏 Someone praises your drawing. What is a good reply? (a) say nothing (b) “I know.” (c) “It’s rubbish.” (d) “Thank you!”
  6. 6.🙏 A specific or a vague compliment? “Okay, cool.” (a) a specific compliment (b) a vague compliment
  7. 7.True or false: “Fine work, I guess.” is a vague compliment. (a) True (b) False
  8. 8.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a vague compliment (b) a specific compliment
  9. 9.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
  10. 10.😔 You hurt a friend by mistake. When should you say sorry? (a) only if caught (b) after a year (c) never (d) as soon as you can
  11. 11.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) True (b) False
  12. 12.🙏 A specific or a vague compliment? “Nice.” (a) a vague compliment (b) a specific compliment
  13. 13.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) kind, useful feedback (b) unkind feedback
  14. 14.🙏 A specific or a vague compliment? “Good.” (a) a specific compliment (b) a vague compliment
  15. 15.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a specific compliment (b) a vague compliment
  16. 16.True or false: “Nice.” is a specific compliment. (a) True (b) False
  17. 17.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  18. 18.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) kind, useful feedback (b) unkind feedback
  19. 19.True or false: “Not bad.” is a specific compliment. (a) True (b) False
  20. 20.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a fake apology (b) a real apology
  21. 21.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a specific compliment (b) a vague compliment
  22. 22.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) True (b) False
  23. 23.True or false: “Okay, cool.” is a specific compliment. (a) True (b) False
  24. 24.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  25. 25.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) True (b) False
  26. 26.🧩 A real apology includes… (a) a “but” excuse (b) a laugh (c) sorry plus a fix (d) blaming them
  27. 27.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a vague compliment (b) a specific compliment
  28. 28.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a fake apology (b) a real apology
  29. 29.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) True (b) False
  30. 30.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  31. 31.True or false: “Your story’s start is exciting. Could the end be longer?” is kind, useful feedback. (a) True (b) False
  32. 32.True or false: “Good.” is a specific compliment. (a) True (b) False
  33. 33.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a real apology (b) a fake apology
  34. 34.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  35. 35.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback
  36. 36.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) True (b) False
  37. 37.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) False (b) True
  38. 38.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) True (b) False
  39. 39.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) kind, useful feedback (b) unkind feedback
  40. 40.👂 A friend gives you feedback on your poster. What should you do first? (a) tear the poster (b) argue back (c) sulk (d) listen and say thanks

Answer key

  1. kind, useful feedback
  2. True
  3. False
  4. True
  5. “Thank you!”
  6. a vague compliment
  7. True
  8. a vague compliment
  9. a real apology
  10. as soon as you can
  11. True
  12. a vague compliment
  13. unkind feedback
  14. a vague compliment
  15. a specific compliment
  16. False
  17. a real apology
  18. unkind feedback
  19. False
  20. a fake apology
  21. a specific compliment
  22. False
  23. False
  24. a real apology
  25. False
  26. sorry plus a fix
  27. a specific compliment
  28. a fake apology
  29. False
  30. a fake apology
  31. True
  32. False
  33. a fake apology
  34. a real apology
  35. kind, useful feedback
  36. True
  37. False
  38. False
  39. unkind feedback
  40. listen and say thanks

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