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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 10 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.🔍 Which is the odd one out? (a) a shaky, quiet voice (b) biting your nails (c) touching your face a lot (d) a calm, steady voice
  2. 2.🗨️ Is this a good or a poor way to take feedback? “Whatever. I don’t care.” (a) a good response (b) a poor response
  3. 3.Which of these is a sign of poor listening? (a) repeating the key point (b) summing up their point (c) steady eye contact (d) checking your phone
  4. 4.👍 Why is “Good job” alone not very useful feedback? (a) it is too detailed (b) it is too long (c) it is rude (d) it is not specific
  5. 5.True or false: “The poster looks neat; a bigger title would help people at the back.” is constructive feedback. (a) True (b) False
  6. 6.🗨️ Is this constructive or unhelpful feedback? “Anyone could do better than that.” (a) constructive feedback (b) unhelpful feedback
  7. 7.🗨️ Is this constructive or unhelpful feedback? “Your poster is boring. Just redo it.” (a) constructive feedback (b) unhelpful feedback
  8. 8.Which of these usually shows nervousness? (a) a blank stare (b) shaking your leg (c) a firm, short handshake (d) a calm, steady voice
  9. 9.Which of these usually shows interest? (a) relaxed open hands (b) yawning (c) a small, warm smile (d) a calm, steady voice
  10. 10.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  11. 11.True or false: “What did you enjoy most about the trip?” is a closed question. (a) False (b) True
  12. 12.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  13. 13.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
  14. 14.👂 What does this reply show? “Yeah, yeah, I know all that already.” (a) shows you drifted off (b) shows you listened
  15. 15.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) signing with your name (d) a silly email ID
  16. 16.💬 Is this a formal or an informal line? “No worries, bro.” (a) a formal line (b) an informal line
  17. 17.👂 What does this reply show? “Sorry, what? I was looking at something.” (a) shows you listened (b) shows you drifted off
  18. 18.True or false: “Your opening was clear. Next time, slow down at the numbers.” is constructive feedback. (a) True (b) False
  19. 19.True or false: “That sounds hard. What did you do next?” shows that you listened. (a) False (b) True
  20. 20.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  21. 21.True or false: “Gonna be late, sorry!” is a formal line. (a) False (b) True
  22. 22.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a vague question (b) a clear question
  23. 23.True or false: “LOL, that was so funny.” is a formal line. (a) True (b) False
  24. 24.True or false: “eyes on the speaker” usually shows nervousness. (a) False (b) True
  25. 25.📞 In a polite phone call, which comes first: ask your question or say why you are calling? (a) ask your question (b) say why you are calling
  26. 26.🎩 Which is the formal way to say “gonna”? (a) going to (b) wanna (c) kinda (d) gotta
  27. 27.🧍 What does this signal usually show: a shaky, quiet voice? (a) shows boredom (b) shows nervousness (c) shows confidence (d) shows interest
  28. 28.True or false: “That was bad.” is constructive feedback. (a) True (b) False
  29. 29.True or false: “Thank you for this opportunity.” is an informal line. (a) True (b) False
  30. 30.🎯 Before asking a question in class, what helps most? (a) ask five at once (b) speak very fast (c) know what you need (d) ask during a test
  31. 31.🔍 Which is the odd one out? (a) vague praise only (b) being specific (c) giving one clear tip (d) talking about the work
  32. 32.True or false: “Anyway, let me tell you about my weekend.” shows that you drifted off. (a) False (b) True
  33. 33.Which of these is a polite phone habit? (a) calling very late (b) not saying who you are (c) speaking clearly (d) shouting into the phone
  34. 34.Which of these is a poor email habit? (a) signing with your name (b) emojis to a principal (c) a sensible email ID (d) checking spelling
  35. 35.💬 Is this a formal or an informal line? “I would be grateful for your guidance.” (a) a formal line (b) an informal line
  36. 36.True or false: “Wait, who are we talking about again?” shows that you listened. (a) True (b) False
  37. 37.🙏 After you get an answer, what is a good habit? (a) walk off silently (b) roll your eyes (c) ask it again (d) say thank you
  38. 38.True or false: “How many pages should the project report be?” is a vague question. (a) True (b) False
  39. 39.Which of these is a polite phone habit? (a) a noisy background (b) hanging up suddenly (c) shouting into the phone (d) noting key details
  40. 40.Which of these usually shows boredom? (a) leaning forward a little (b) slumping in the chair (c) shaking your leg (d) relaxed open hands

Answer key

  1. a calm, steady voice
  2. a poor response
  3. checking your phone
  4. it is not specific
  5. True
  6. unhelpful feedback
  7. unhelpful feedback
  8. shaking your leg
  9. a small, warm smile
  10. a poor email habit
  11. False
  12. the greeting
  13. the subject line
  14. shows you drifted off
  15. a silly email ID
  16. an informal line
  17. shows you drifted off
  18. True
  19. True
  20. a polite thank-you line
  21. False
  22. a clear question
  23. False
  24. False
  25. say why you are calling
  26. going to
  27. shows nervousness
  28. False
  29. False
  30. know what you need
  31. vague praise only
  32. True
  33. speaking clearly
  34. emojis to a principal
  35. a formal line
  36. False
  37. say thank you
  38. False
  39. noting key details
  40. slumping in the chair

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students