Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.🔍 Which is the odd one out? (a) touching your face a lot (b) a calm, steady voice (c) a firm, short handshake (d) sitting up straight
- 2.🤝 What is a good handshake like? (a) limp and long (b) firm and brief (c) with a wet hand (d) crushing hard
- 3.🗨️ Is this constructive or unhelpful feedback? “Your points were strong. Could you add one example for the second one?” (a) unhelpful feedback (b) constructive feedback
- 4.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
- 5.True or false: “not saying who you are” is a rude phone habit. (a) False (b) True
- 6.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
- 7.True or false: “Huh? The stuff for tomorrow?” is a clear question. (a) False (b) True
- 8.❓ Is this a clear or a vague question? “Is the last date for the form 15 June or 20 June?” (a) a clear question (b) a vague question
- 9.🧍 What does this signal usually show: a shaky, quiet voice? (a) shows interest (b) shows nervousness (c) shows confidence (d) shows boredom
- 10.🎯 Feedback should be about… (a) old mistakes (b) their family (c) the person’s looks (d) the work, not the person
- 11.True or false: “Anyone could do better than that.” is constructive feedback. (a) True (b) False
- 12.🎩 Formal or informal tone for a phone call to a hospital reception? (a) informal (b) formal
- 13.🥪 A good way to give feedback is… (a) only the mistakes (b) one good point, one tip (c) a long lecture (d) only praise
- 14.👂 Good or poor listening: finishing their sentence? (a) poor listening (b) good listening
- 15.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) signing with your name (d) ALL CAPITAL LETTERS
- 16.👂 Good or poor listening: staring out the window? (a) poor listening (b) good listening
- 17.🗨️ Is this constructive or unhelpful feedback? “That was bad.” (a) constructive feedback (b) unhelpful feedback
- 18.🔍 Which is the odd one out? (a) vague praise only (b) being specific (c) bringing up old errors (d) comparing with others
- 19.📞 Polite or rude on the phone: not saying who you are? (a) a rude phone habit (b) a polite phone habit
- 20.🪑 Which sitting posture suits an interview? (a) upright, feet flat (b) one leg on the chair (c) leaning far back (d) slumped sideways
- 21.Which of these usually shows confidence? (a) a shaky, quiet voice (b) eyes on the speaker (c) a small, warm smile (d) a calm, steady voice
- 22.🔍 Which is the odd one out? (a) touching your face a lot (b) biting your nails (c) a shaky, quiet voice (d) eyes on the speaker
- 23.🔍 Which is the odd one out? (a) a firm, short handshake (b) shaking your leg (c) relaxed open hands (d) sitting up straight
- 24.True or false: “I liked your idea. Maybe we can test it on a small group first.” is unhelpful feedback. (a) True (b) False
- 25.True or false: chatting with classmates at lunch needs an informal tone. (a) True (b) False
- 26.❓ Is this a clear or a vague question? “Anything I should know, maybe?” (a) a clear question (b) a vague question
- 27.True or false: “Have you finished the book?” is an open question. (a) False (b) True
- 28.🙋 Which is the most polite way to begin a question to a teacher? (a) “Tell me now…” (b) “Excuse me, ma’am, …” (c) “Hey, you!” (d) “Oi, listen…”
- 29.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) a sensible email ID (d) no name at the end
- 30.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
- 31.🔒 You only need to confirm a date. Which kind of question is quickest? (a) a long story (b) a closed question (c) a riddle (d) an open question
- 32.🎤 In an interview, which tone should you use? (a) rude and short (b) polite and formal (c) slangy and casual (d) silly and loud
- 33.🗨️ Is this constructive or unhelpful feedback? “The talk was well timed; try looking up from your notes more.” (a) constructive feedback (b) unhelpful feedback
- 34.❓ Is this an open or a closed question? “Is the form free?” (a) an open question (b) a closed question
- 35.❓ Is this a clear or a vague question? “So, like, what about the thing?” (a) a vague question (b) a clear question
- 36.🔍 Which is the odd one out? (a) asking “Is now okay?” (b) hanging up suddenly (c) not saying who you are (d) chatting to others
- 37.Which of these usually shows nervousness? (a) nodding at key points (b) leaning forward a little (c) a calm, steady voice (d) shaking your leg
- 38.❓ Is this a clear or a vague question? “Can I use a pencil for the diagram in Question 4?” (a) a clear question (b) a vague question
- 39.True or false: a birthday message to your best friend needs a formal tone. (a) False (b) True
- 40.Which of these usually shows confidence? (a) shaking your leg (b) yawning (c) a blank stare (d) relaxed open hands
Answer key
- touching your face a lot
- firm and brief
- constructive feedback
- that a file is attached
- True
- why you are writing
- False
- a clear question
- shows nervousness
- the work, not the person
- False
- formal
- one good point, one tip
- poor listening
- ALL CAPITAL LETTERS
- poor listening
- unhelpful feedback
- being specific
- a rude phone habit
- upright, feet flat
- a calm, steady voice
- eyes on the speaker
- shaking your leg
- False
- True
- a vague question
- False
- “Excuse me, ma’am, …”
- a sensible email ID
- one based on your name
- a closed question
- polite and formal
- constructive feedback
- a closed question
- a vague question
- asking “Is now okay?”
- shaking your leg
- a clear question
- False
- relaxed open hands
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students