Communication Skills Worksheet: Part 1 Test
Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.
NameDateTime takenScore ___ / 40
- 1.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
- 2.🎩 Which is the formal way to say “gonna”? (a) gotta (b) going to (c) kinda (d) wanna
- 3.🤝 A friend is telling you about a problem. What should you NOT do? (a) let them finish (b) nod and listen (c) ask how they feel (d) interrupt with advice
- 4.🗨️ Is this constructive or unhelpful feedback? “The poster looks neat; a bigger title would help people at the back.” (a) constructive feedback (b) unhelpful feedback
- 5.🎤 In an interview, which tone should you use? (a) polite and formal (b) slangy and casual (c) rude and short (d) silly and loud
- 6.🔍 Which is the odd one out? (a) eyes on the speaker (b) a firm, short handshake (c) a small, warm smile (d) nodding at key points
- 7.🔍 Which is the odd one out? (a) calling at a fair time (b) saying your name (c) speaking clearly (d) shouting into the phone
- 8.🔍 Which is the odd one out? (a) finishing their sentence (b) changing the topic (c) nodding now and then (d) yawning loudly
- 9.True or false: “nodding now and then” is a sign of good listening. (a) True (b) False
- 10.True or false: “Are you in Class 11?” is a closed question. (a) True (b) False
- 11.True or false: “Are you in Class 11?” is an open question. (a) True (b) False
- 12.❓ Is this an open or a closed question? “Have you finished the book?” (a) an open question (b) a closed question
- 13.🧍 What does this signal usually show: yawning? (a) shows nervousness (b) shows interest (c) shows boredom (d) shows confidence
- 14.🗨️ Is this constructive or unhelpful feedback? “That was bad.” (a) unhelpful feedback (b) constructive feedback
- 15.❓ Is this a clear or a vague question? “Is it like that or something?” (a) a clear question (b) a vague question
- 16.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 17.📞 In a polite phone call, which comes first: note the answer or say why you are calling? (a) note the answer (b) say why you are calling
- 18.Which of these is a helpful feedback habit? (a) bringing up old errors (b) vague praise only (c) shouting it in public (d) starting with a positive
- 19.👂 Good or poor listening: finishing their sentence? (a) good listening (b) poor listening
- 20.🗣️ Your friend asks about her speech, which had a weak ending. What do you say? (a) “It was terrible.” (b) “Perfect, no notes!” (c) nothing at all (d) a kind, specific tip
- 21.❓ Is this an open or a closed question? “Is the form free?” (a) a closed question (b) an open question
- 22.True or false: “Thank you, I will work on that.” is a poor way to take feedback. (a) True (b) False
- 23.True or false: “stating why you called” is a polite phone habit. (a) False (b) True
- 24.💬 Is this a formal or an informal line? “Thank you for this opportunity.” (a) a formal line (b) an informal line
- 25.🪑 Which sitting posture suits an interview? (a) one leg on the chair (b) leaning far back (c) slumped sideways (d) upright, feet flat
- 26.📝 Before an important call, what should you keep ready? (a) loud music (b) a snack (c) a pen and your notes (d) the TV on
- 27.🎩 Which is the formal way to say “Hey”? (a) “Good morning” (b) “Sup” (c) “Hiya” (d) “Yo”
- 28.✋ Where should your hands be while sitting in an interview? (a) in your pockets (b) behind your head (c) fiddling with a pen (d) resting in your lap
- 29.🔍 Which is the odd one out? (a) not saying who you are (b) eating while talking (c) hanging up suddenly (d) saying your name
- 30.🔍 Which is the odd one out? (a) being kind and honest (b) speaking privately (c) giving one clear tip (d) vague praise only
- 31.True or false: “Please let me know if you need anything else.” is an informal line. (a) True (b) False
- 32.True or false: “I am writing to apply for the role.” is an informal line. (a) True (b) False
- 33.True or false: “phone put away” is a sign of good listening. (a) False (b) True
- 34.❓ Is this an open or a closed question? “Did you bring your ID card?” (a) an open question (b) a closed question
- 35.Which of these is a poor email habit? (a) no subject line (b) signing with your name (c) a polite greeting (d) replying within a day
- 36.True or false: “How did your team solve the problem?” is an open question. (a) True (b) False
- 37.Which of these is an unhelpful feedback habit? (a) giving one clear tip (b) bringing up old errors (c) being specific (d) speaking privately
- 38.⏰ When is the best time to give feedback on a classmate’s talk? (a) a month later (b) never (c) soon after, in private (d) loudly, in front of all
- 39.🎤 An interviewer says your answer was too long. What is best? (a) repeat the answer (b) stop talking fully (c) thank them and shorten (d) argue with them
- 40.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
Answer key
- a good email habit
- going to
- interrupt with advice
- constructive feedback
- polite and formal
- a firm, short handshake
- shouting into the phone
- nodding now and then
- True
- True
- False
- a closed question
- shows boredom
- unhelpful feedback
- a vague question
- the sign-off
- say why you are calling
- starting with a positive
- poor listening
- a kind, specific tip
- a closed question
- False
- True
- a formal line
- upright, feet flat
- a pen and your notes
- “Good morning”
- resting in your lap
- saying your name
- vague praise only
- False
- False
- True
- a closed question
- no subject line
- True
- bringing up old errors
- soon after, in private
- thank them and shorten
- formally and briefly
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students