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Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 105 · 40 questions
TalentJR

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

NameDateTime takenScore ___ / 40
  1. 1.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
  2. 2.🎩 Which is the formal way to say “gonna”? (a) gotta (b) going to (c) kinda (d) wanna
  3. 3.🤝 A friend is telling you about a problem. What should you NOT do? (a) let them finish (b) nod and listen (c) ask how they feel (d) interrupt with advice
  4. 4.🗨️ Is this constructive or unhelpful feedback? “The poster looks neat; a bigger title would help people at the back.” (a) constructive feedback (b) unhelpful feedback
  5. 5.🎤 In an interview, which tone should you use? (a) polite and formal (b) slangy and casual (c) rude and short (d) silly and loud
  6. 6.🔍 Which is the odd one out? (a) eyes on the speaker (b) a firm, short handshake (c) a small, warm smile (d) nodding at key points
  7. 7.🔍 Which is the odd one out? (a) calling at a fair time (b) saying your name (c) speaking clearly (d) shouting into the phone
  8. 8.🔍 Which is the odd one out? (a) finishing their sentence (b) changing the topic (c) nodding now and then (d) yawning loudly
  9. 9.True or false: “nodding now and then” is a sign of good listening. (a) True (b) False
  10. 10.True or false: “Are you in Class 11?” is a closed question. (a) True (b) False
  11. 11.True or false: “Are you in Class 11?” is an open question. (a) True (b) False
  12. 12.❓ Is this an open or a closed question? “Have you finished the book?” (a) an open question (b) a closed question
  13. 13.🧍 What does this signal usually show: yawning? (a) shows nervousness (b) shows interest (c) shows boredom (d) shows confidence
  14. 14.🗨️ Is this constructive or unhelpful feedback? “That was bad.” (a) unhelpful feedback (b) constructive feedback
  15. 15.❓ Is this a clear or a vague question? “Is it like that or something?” (a) a clear question (b) a vague question
  16. 16.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  17. 17.📞 In a polite phone call, which comes first: note the answer or say why you are calling? (a) note the answer (b) say why you are calling
  18. 18.Which of these is a helpful feedback habit? (a) bringing up old errors (b) vague praise only (c) shouting it in public (d) starting with a positive
  19. 19.👂 Good or poor listening: finishing their sentence? (a) good listening (b) poor listening
  20. 20.🗣️ Your friend asks about her speech, which had a weak ending. What do you say? (a) “It was terrible.” (b) “Perfect, no notes!” (c) nothing at all (d) a kind, specific tip
  21. 21.❓ Is this an open or a closed question? “Is the form free?” (a) a closed question (b) an open question
  22. 22.True or false: “Thank you, I will work on that.” is a poor way to take feedback. (a) True (b) False
  23. 23.True or false: “stating why you called” is a polite phone habit. (a) False (b) True
  24. 24.💬 Is this a formal or an informal line? “Thank you for this opportunity.” (a) a formal line (b) an informal line
  25. 25.🪑 Which sitting posture suits an interview? (a) one leg on the chair (b) leaning far back (c) slumped sideways (d) upright, feet flat
  26. 26.📝 Before an important call, what should you keep ready? (a) loud music (b) a snack (c) a pen and your notes (d) the TV on
  27. 27.🎩 Which is the formal way to say “Hey”? (a) “Good morning” (b) “Sup” (c) “Hiya” (d) “Yo”
  28. 28.✋ Where should your hands be while sitting in an interview? (a) in your pockets (b) behind your head (c) fiddling with a pen (d) resting in your lap
  29. 29.🔍 Which is the odd one out? (a) not saying who you are (b) eating while talking (c) hanging up suddenly (d) saying your name
  30. 30.🔍 Which is the odd one out? (a) being kind and honest (b) speaking privately (c) giving one clear tip (d) vague praise only
  31. 31.True or false: “Please let me know if you need anything else.” is an informal line. (a) True (b) False
  32. 32.True or false: “I am writing to apply for the role.” is an informal line. (a) True (b) False
  33. 33.True or false: “phone put away” is a sign of good listening. (a) False (b) True
  34. 34.❓ Is this an open or a closed question? “Did you bring your ID card?” (a) an open question (b) a closed question
  35. 35.Which of these is a poor email habit? (a) no subject line (b) signing with your name (c) a polite greeting (d) replying within a day
  36. 36.True or false: “How did your team solve the problem?” is an open question. (a) True (b) False
  37. 37.Which of these is an unhelpful feedback habit? (a) giving one clear tip (b) bringing up old errors (c) being specific (d) speaking privately
  38. 38.⏰ When is the best time to give feedback on a classmate’s talk? (a) a month later (b) never (c) soon after, in private (d) loudly, in front of all
  39. 39.🎤 An interviewer says your answer was too long. What is best? (a) repeat the answer (b) stop talking fully (c) thank them and shorten (d) argue with them
  40. 40.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly

Answer key

  1. a good email habit
  2. going to
  3. interrupt with advice
  4. constructive feedback
  5. polite and formal
  6. a firm, short handshake
  7. shouting into the phone
  8. nodding now and then
  9. True
  10. True
  11. False
  12. a closed question
  13. shows boredom
  14. unhelpful feedback
  15. a vague question
  16. the sign-off
  17. say why you are calling
  18. starting with a positive
  19. poor listening
  20. a kind, specific tip
  21. a closed question
  22. False
  23. True
  24. a formal line
  25. upright, feet flat
  26. a pen and your notes
  27. “Good morning”
  28. resting in your lap
  29. saying your name
  30. vague praise only
  31. False
  32. False
  33. True
  34. a closed question
  35. no subject line
  36. True
  37. bringing up old errors
  38. soon after, in private
  39. thank them and shorten
  40. formally and briefly

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students