Communication Skills Worksheet: Part 1 Test

Interview skills lesson 8: Part 1 test: communication skills · Set 109 · 40 questions

Tip (Listen, ask, speak, write): Find the skill in the question: listening, asking, phone, email, tone, body language or feedback. Use that lesson’s tip — check what you heard, name exactly what you need, greet and give your name, subject to signature, person first, sit tall, one good point and one tip. Read every option before you choose.

1. 1.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
2. 2.Which of these usually shows confidence? (a) biting your nails (b) a blank stare (c) a calm, steady voice (d) a small, warm smile
3. 3.Which of these usually shows confidence? (a) shaking your leg (b) checking the clock (c) touching your face a lot (d) sitting up straight
4. 4.Which of these is a helpful feedback habit? (a) comparing with others (b) only listing mistakes (c) starting with a positive (d) vague praise only
5. 5.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) short paragraphs (d) one huge paragraph
6. 6.🔍 Which is the odd one out? (a) slumping in the chair (b) biting your nails (c) shaking your leg (d) a shaky, quiet voice
7. 7.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) a polite greeting (d) ALL CAPITAL LETTERS
8. 8.True or false: a call to a college office needs a formal tone. (a) False (b) True
9. 9.True or false: “Is the last date for the form 15 June or 20 June?” is a vague question. (a) False (b) True
10. 10.🎩 Formal or informal tone for joking with your brother at home? (a) formal (b) informal
11. 11.True or false: “Anyway, let me tell you about my weekend.” shows that you listened. (a) False (b) True
12. 12.True or false: “How did you get interested in coding?” is an open question. (a) True (b) False
13. 13.True or false: “Is the last date for the form 15 June or 20 June?” is a clear question. (a) True (b) False
14. 14.😬 You notice you are talking fast and shaking your leg. What helps? (a) slow breaths, feet still (b) leave the room (c) shake both legs (d) talk even faster
15. 15.🗨️ Is this a good or a poor way to take feedback? “Fine. I will never try again.” (a) a poor response (b) a good response
16. 16.🗨️ Is this constructive or unhelpful feedback? “Whatever, it is fine I guess.” (a) unhelpful feedback (b) constructive feedback
17. 17.👂 Good or poor listening: repeating the key point? (a) good listening (b) poor listening
18. 18.❓ Is this a clear or a vague question? “Can you explain everything again?” (a) a clear question (b) a vague question
19. 19.🗨️ Helpful or unhelpful when giving feedback: speaking privately? (a) an unhelpful habit (b) a helpful habit
20. 20.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) a funny nickname (d) your pet’s nickname
21. 21.🗨️ Helpful or unhelpful when giving feedback: being specific? (a) a helpful habit (b) an unhelpful habit
22. 22.True or false: “saying thank you” is a polite phone habit. (a) False (b) True
23. 23.📝 Before an important call, what should you keep ready? (a) loud music (b) the TV on (c) a snack (d) a pen and your notes
24. 24.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
25. 25.📞 You call a school office to ask about admission. What do you say first? (a) “Tell me the fees.” (b) a greeting and your name (c) “Hello? Hello?” (d) “Who is this?”
26. 26.True or false: “Whatever. I don’t care.” is a poor way to take feedback. (a) True (b) False
27. 27.📋 Your teacher gives instructions for a project. How can you be sure you understood? (a) guess and start (b) say nothing (c) repeat the key points (d) ask a friend next week
28. 28.📞 Polite or rude on the phone: speaking clearly? (a) a rude phone habit (b) a polite phone habit
29. 29.True or false: “What does a normal day here look like?” is a closed question. (a) True (b) False
30. 30.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
31. 31.True or false: “checking your phone” is a sign of poor listening. (a) True (b) False
32. 32.📞 In a polite phone call, which comes first: greet and say your name or thank and say goodbye? (a) greet and say your name (b) thank and say goodbye
33. 33.❓ Is this an open or a closed question? “Is the canteen open today?” (a) a closed question (b) an open question
34. 34.🔍 Which is the odd one out? (a) eating while talking (b) saying thank you (c) calling at a fair time (d) saying your name
35. 35.Which of these is a sign of good listening? (a) nodding now and then (b) checking your phone (c) yawning loudly (d) finishing their sentence
36. 36.Which of these is a helpful feedback habit? (a) only listing mistakes (b) bringing up old errors (c) giving one clear tip (d) mocking the person
37. 37.🧍 What does this signal usually show: shaking your leg? (a) shows confidence (b) shows boredom (c) shows interest (d) shows nervousness
38. 38.True or false: “What does a normal day here look like?” is an open question. (a) False (b) True
39. 39.🙂 A gentle smile when you meet the panel shows… (a) anger (b) fear (c) boredom (d) warmth and confidence
40. 40.🔍 Which is the odd one out? (a) eyes on the speaker (b) leaning forward a little (c) a firm, short handshake (d) a small, warm smile

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